For Employees
Work with Timesheets
- How do I round up a Timer entry ?
- How do I customize my Timer?
- Where can I find total number of hours worked for a project?
- How do I add description to my Timesheets in week view?
- Why am I seeing different colors in hours field on the timesheet?
- How do I see the notes or description added to timesheets in the week view?
Work with Expense Reports
- How do I setup the short cut icons in Expenses?
- How to I attach receipts to expenses?
- How do I add attendees or guests to expense reports?
- How do I add an expense?
- Why am I not able to view attachments/receipts in order to approve expenses?
- What is the difference between Report Date and Expense Date?
For Admin
Getting Started
- How do I add contractors to TimeRewards?
- How do I add a customer to TimeRewards?
- How do I create a trial account on TimeRewards?
- How do I add new tasks to TimeRewards?
- How can I change the theme color on TimeRewards to match my brand?
- Can I make a customer, project or task billable by default?
FAQs
- Can I setup and customize email notifications?
- How do I remove a user's access to TimeRewards?
- How do I change my TimeRewards plan?
- How do I edit an existing role or add new roles?
- How many admin users can I add?
- How does the 15-day trial work and what happens at the end of the trial?
Work with Timesheets
- How do I block Timesheets from being modified?
- How do I hide Time Off section for certain users?
- How do I show additonal fields in Timesheet?
- How do I set Time Off in Timesheets?
- How do I set Timesheet frequency?
- Can I change the Timesheet view while entering time?
Work with Expense Reports
- How can I make attendees mandatory in Expense Reports?
- How do I setup Expense Types?
- Can an approver edit expenses?
- How do I restore deleted expenses?
- Can I set a default billable status for expenses?
- Can I add classes to Expenses?
Projects/Jobs
- How do I setup an employee to work on all projects?
- How do I allow selected employees to work on few tasks?
- How do I allow selected employees to work on all tasks?
- How do I allow all employees to work on few tasks?
- How do I allow all employees to work on all tasks?
- How do I setup project milestone/phases?
Invoicing
- Is it possible to add billing rates to time entries and then generate the invoice that reflects these hours and rates?
- How do I include expenses in an invoice?
- Can I group my expenses on Invoices?
- What is Invoice Frequency?
- Why am I not seeing correct billing rate on Invoice?
- Can I create a Sales Tax Item?
Value Pricing
For QuickBooks Users
Setup QuickBooks
- Do you work with Right Networks?
- Why do employees and customers added to TimeRewards not sync with QuickBooks?
- How to fix “You cannot start application QuickBooks Sync Download Tool from this location because it is already installed from a different location” error?
- Why am I getting a blank page after linking my account with QuickBooks?
Import data
Invoice
Payroll
- How do I pay vendors for time?
- QuickBooks Error: The employee has the checkbox "Use time data to create paychecks" set to the unknown state. Set this option to either True or False.
- QuickBooks Error: This employee is set to have activities transferred to paychecks. Activities for this employee must have a payroll item.